Meet the team – Aaron Heath


Introducing the people behind the scenes at DPS, the company bringing you the Disability Support Guide and Talking Disability, to help you get to know us a little better and give insight into what we do. Next up in our Q&A series is our Lead Developer, Aaron Heath.

How long have you been with DPS?

I was lucky enough to join the DPS family in January 2021.

What is your role?

My title is Lead Developer. My primary role is to oversee development of our software applications and websites. I’m also responsible for our IT infrastructure, like the networking, printers, and phone system. It’s quite a wide range of responsibilities but that means I have a new challenge every day.

What are you currently working on?

Recently, myself and the IT team have been focusing on developing tools which improve our customers ability to self service their own accounts and profiles. We’ve identified a number of areas where we can empower our partners and reduce friction points. Ultimately, we’re working towards delivering a better experience for both our customers and website users.

What are some of the things you’ve learnt in this role at DPS?

I’m proud to say that I’ve developed a greater appreciation for the aged care and disability sectors. Before taking the position, I had not been exposed to either of these sectors, however, through working with my wonderful colleagues, I’ve developed a passion to deliver solutions which provide others who are interacting with these sectors the best tools possible to navigate the potentially rocky roads ahead.

Why did you join DPS?

I joined DPS after seeking a new challenge. At DPS, I’ve found a role where I’m able to get my hands dirty and deliver solutions which can have a positive impact on thousands of people going through challenging times.

What is the best thing about working for DPS?

When I stand back and think about what I and the Web Development team are able to bring to the table and how we’re able to make many thousands of lives easier, it’s a real motivator.

I’m also very lucky to have a wonderful team of Web Developers and colleagues from other departments to interact with every day. We’re all on the same page, working towards the same goal, and that’s been a breath of fresh air.

We have a fantastic team and culture. It’s a job I love coming to each day.

What do you enjoy most about your role?

Easily the most enjoyable part of my role is delivering great solutions for our customers and website users. A close second is the fantastic relationship I have with my colleagues.

What has your greatest achievement been at DPS?

My greatest achievement so far is what the Web Development team, as a whole, has been able to deliver over the last six months. There are numerous projects which have improved the experience of our website users, such as improved page layouts and performance.

I’ve also spent a lot of time planning for the future and we’ve come up with a list of great projects which we’ll be tackling over the next twelve months. I’m proud of the past but really excited for the future.

Now for some lighthearted questions, in your opinion what’s the best way to start the day?

I’m a proud morning person. Often on the weekend I’ll start the day hours before the sun comes up. Whether it’s jumping on the computer and working on a personal project or even cleaning the house, it’s great to feel like I’ve achieved something before it even gets light. Love getting those runs on the board early.

Where is the most interesting place you’ve been?

Some may not find it too interesting or desirable but I love Glasgow, Scotland. Having spent time living and regularly visiting Glasgow, it has a wonderful culture and people. It’s a rough as guts place but once you get to know the people, and they get to know you, they’re caring and loving. Just don’t go for the wrong football team. #WATP (We are the people – Rangers Football Club motto)

What is something that a tonne of people are obsessed with, but you just don’t get the point of?

This is an easy one, reality TV shows. I just don’t get it, never have, never will. I’d much rather spend my time watching a documentary, working on a personal project or even sleeping. I feel all of these are more productive than being sucked into devoting pointless hours watching make believe or fake reality stories.

Read our other Meet the Team profiles here. If you want to stay up to date with the latest in news and information about the disability care sector, sign up for our Talking Disability newsletter.