Meet the DPS Team
Introducing the people behind the scenes at DPS.
Below is a series of profiles of the people behind the scenes at DPS, the company bringing you the Aged Care Guide, Disability Support Guide, Talking Aged Care and Talking Disability, to help you get to know us a little better and give insight into what we do.
Each of our team members has answered a set of serious questions about their day to day roles and some fun questions to show you a bit about their personality.
For more information about the company visit our About page.
To talk to our team about the Guides or news sites contact us via the details on our Contact page.
Michelle Beech is the Chief Executive Officer at DPS Publishing and HelloCare.
Having been with the company for more than four years, Michelle started in a
part-time role and was offered the role of General Manager after her
first year with us. In 2019, within four months of becoming DPS’s first
female CEO and the first under 40, Michelle changed the company’s entire
structure, helping us run more efficiently and saving us a significant
amount of money.
As CEO, Michelle’s role focuses on the big picture
thinking and strategy planning of the company to ensure we have a clear
direction and meet the goals we set ourselves along the way. She’s
hands-on and plays an active role in the day-to-day running of the
company through business development, management of key partnerships as
well as looking after the financial side of the business.
Steve Krockenberger is the National Relationship Manager at DPS. Steve uses his wide ranging experience to work between sales, distribution and marketing. He also loves working on company strategy, long-term focus and identifying growth opportunities and efficiencies for the business. You are likely to see him at one of the many expos he attends, handing out Guides and making connections in the community.
Matthew Gonzalez is the National Sales Manager at DPS. He thrives on
the challenge of sales and enjoys forming relationships with others and
building a positive culture. Matt is great at presenting to clients and
enjoys being on the road, presenting at expos, and promoting DPS
wherever he can. He also manages the sales team and ensures they’re
hitting their KPIs and performance levels. As well as looking after
clients and sales, Matt is also involved in marketing, working on social
media and Google search campaigns. He also has a personal connection to
the industry as his son is an NDIS participant. It’s one of the main
reasons he likes working with disability service providers as he
understands and relates to their journey.
Ed Carrasco is a Key Relationship Manager at DPS Publishing. He liaises with new and existing clients who are looking to promote their services on the Aged Care Guide website and in the State-based printed Guides. Some of his clients also provide disability services that they advertise in the Disability Support Guide publication or online. Ed enjoys meeting clients face-to-face, providing recommendations on how they can be better exposed to the market and enjoys building long-term relationships with our clients. He also enjoys providing resources to the consumer with valuable information about aged care and disability support.
David Sheth started as the National Business Manager at DPS Publishing in 2022. As the bright and bubbly social butterfly of DPS, David is dedicated to helping clients in the disability and aged care industry to achieve their goals. Following a nine-month voyage, Mr Sheth returned to the DPS offices after the pandemic; craving the characters he works with, itching to serve others and ecstatic about his future with the company.
As the Head Of National Disability Sales, Maria Stephenson considers the Disability Support Guide to be her baby. She is a results-driven, articulate, well-presented and enthusiastic member of the team and has been for over six years. After a seven-month hiatus, the team is glad to see her again.
Catherine Mansell is DPS Publishing’s Team Leader of the Client Service Team. Catherine supports the company’s clients in organising their bookings for the Aged Care Guide and Disability Support Guide publications and websites, collects data so that all the information on DPS’ websites are up-to-date, and also assists consumers who ring up looking for information. Catherine is well known in the company for being the life of the party!
Trudy Bettcher is DPS Publishing’s Senior Client Support Officer. She has recently reached her 10 year anniversary at DPS. Trudy works with client information and artwork to make sure we can give our audience the most accurate information possible, as well as give our clients the best value product. If you call our office, Trudy’s voice is one you’re likely to hear ready to direct you to the information you need. She is also the office mum of the company, Trudy always has pearls of wisdom for anyone who asks.
Hayley Roberts is DPS Publishing’s Client Support Officer. Hayley works with the other members of the client support team to ensure the information DPS provides is accurate and up to date. She also deals with all things numbers and assists with general administration duties for the company.
Adam Lehmann is the Lead Developer at DPS. He’s mainly responsible for looking after the code that drives the website as well as the digital side of the company and what it offers. This includes the front and backend of the websites. He is also responsible for mentoring some of the Junior Developers’ progress and enjoys helping them build their knowledge and skills. Adam has worked on a significant project that will allow clients to manage all their advertising requirements for our print and online resources. His work will help create more flexibility for clients because they’ll be able to manage the whole advertising process themselves.
Jackson Hagan is DPS Publishing’s website developer. He is the primary front end developer on the team and is responsible for our online presence, particularly the look and feel of the Aged Care Guide and Disability Support Guide websites. Jackson’s been with the company for close to two years and has developed his knowledge and understanding of the IT field in this role. He works a lot on updating the website’s features and ensures our web pages are clear and easy to navigate so that people can access DPS publishing’s guides easier.
John MᶜAuley is DPS Publishing’s Software Developer. He works on both the Aged Care Guide and Disability Support Guide websites and develops and improves on website features for our clients. In John’s spare time, he enjoys playing video games and has even tried his hand at making his own video game!
Jefferson Stancani has been a Web Developer at DPS Publishing since 2022. He is the virtuoso behind the back-end of our websites, but also takes on front-end challenges to prove his programming prowess. Originally from Brazil, the computer crusader and laptop liege feels at home in Australia, even growing into a Vegemite connoisseur. Jefferson’s experience, gathered throughout his illustrious career, has proven to be useful in the projects he champions. In his time away from the office, Mr Stancani loves travelling with his wife and embarking on culinary adventures.
Doli Kumari is a Web Developer with DPS Publishing. While Doli is one of the newest additions to the team she has slotted in perfectly to her role in making the company’s online presence the best it can be. She’s a quiet, hard-working developer with a passion for helping people looking for aged care or disability support.
William Butcher is DPS publishing’s typesetter, graphic designer and desktop publisher. In other words, he makes our guides look great and ensures our style is kept consistent. He is also responsible for client advertising creation and makes sure the publications are print ready. Originally from Canada, Will has been with DPS since moving to Australia 15 years ago. His normal day-to-day usually involves working in a desktop publishing program, gathering content and compiling it into the book (as well as making the rest of the office jealous and hungry with his delicious roasts!)
As the Digital Marketing Manager, Andrew Barbara is a bastion of brilliance and a marketing magician — advising the editorial staff of online performance, whipping up creative imagery and tracking analytics. Andrew’s innovative approach to daily duties has ensured that we’re not just on the right track — we’re ahead of the curve.
He’s known as ‘The Sultan of Syntax,’ ‘The Master of Spectacular Vernacular’ and ‘The Wordsmith Wizard,’ but at DPS — David McManus is our primary journalist and a source of online news. David has spent seven years behind the keyboard and has an eye for developing stories, but some people might consider him to be obsessed with his job.