Case study – Ashley’s Supported Independent Living experience

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Through their Supported Independent Living (SIL) program, Challenge Community Services has supported many clients experience greater independence while finding the perfect place to call home. Ashley is one of those clients.

Ashley moved into a Supported Independent Living home late last year, and it’s made a hugely positive impact on her daily life.

Finding the perfect home

In order to make a successful transition into a new home, there are lots of moving parts and often more than just one organisation doing the work.

That was certainly true for Ashley, who found her way to Challenge thanks to the services of Trusted Support Coordination, a specialised NDIS operator.

“Ashley and her father first came to meet John Wood, Regional Manager at Challenge, and myself at one of our properties,” says Melinda Shepherd, House Supervisor.

“Ashley viewed a property that was similar to one she would be offered. Her support needs were discussed, and Ashley’s main focus was on whether or not she would be able to bring Freddy, her pet rabbit, with her.”

Throughout the entire process, Ashley says she felt very well supported: “They made me feel welcome and the workers who I met before I moved in were really lovely.”

Kicking goals

Since moving into her new SIL home, Ashley has gone from strength to strength.

She continues with her external support three times per week, enjoys one-on-one support for community access every Tuesday and Thursday, and gets up to all sorts of activities (and mischief) in her free time.

“We go out for walks, we go and get lunch, we play with Freddy (the rabbit),” she says.

“I find it quite relaxing at home. The workers are nice and supportive.”

Ashley’s support workers are also assisting her to get her driver’s licence as well as apply to TAFE to study the Animal Studies Certificate III course. She’s also taken it upon herself to get accredited as a dog walker.

Case study provided by Challenge Community Services